Refunds & cancellation

Open Plan & usage in the app and choose Manage subscription. That opens the Paddle billing portal for your account, where cancelling takes one click. You can also email billing@aigrowthmanager.com from the address on the account and we will cancel it for you.

Cancelling stops the next renewal. It does not end your access immediately: your plan runs to the end of the billing period you have already paid for, and the app shows that date.

Nothing is deleted when a subscription ends. Your projects, audits, findings, reports and evidence stay in your account and stay readable and exportable. What stops is work that costs money to run — new audits, scheduled audits and the data-provider calls behind them.

If you want your data deleted, ask us at billing@aigrowthmanager.com and we will delete it and confirm.

14-day refund on your first payment. If the product is not what you expected, email billing@aigrowthmanager.com within 14 days of your first charge on a plan and we will refund it in full. You do not have to justify the request.

Something broke. If a defect on our side prevented you from using what you paid for, tell us and we will refund the affected period, whether or not 14 days have passed.

Accidental renewals. If a renewal charged you after you meant to cancel and you have not run audits in that period, we refund it.

Beyond those cases we do not refund part-used periods, because the audits in them have already cost us money at Google and our data providers. Refunds are issued by Paddle to the original payment method, usually within 5–10 business days.

Every account starts with a 14-day Starter trial. No card is required and no charge is made when the trial ends — it simply stops new audits until you choose a plan. There is nothing to cancel.

Billing and refunds: billing@aigrowthmanager.com. Paddle.com Market Ltd is the merchant of record for all purchases, so charges appear as Paddle on your statement and Paddle can also help with receipts and tax invoices.